It is said that we all influence at least 250 people in our lifetime. We each have the responsibility of leadership.
Every woman can be a leader. Yet results of surveys show that most women greatly underestimate their influence.
At home it can be organizing our children to clean the house or, more important, instilling values and morals into their lives. At the workplace, it can be motivating people for sales. We influence others by what we say and do□and by how we do our work.
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We recognize that Mother Teresa was one of the great religious and humanitarian leaders of the world. When we aspire to be leaders, we must learn to discern between fame and greatness. Fame is Madonna; greatness is Mother Teresa. There is a tremendous shortage of and need for truly great leaders□leaders who are trustworthy, ethical, good, honest and who have high personal standards. The world is looking for honest and upright leaders.
Thankfully there are more women in leadership now than when I first began taking on leadership responsibilities. Being in leadership roles for more than thirty years□with greater and lesser responsibilities□I have learned a great deal about good leadership. What is a leader? "A leader is a person who influences people to accomplish a purpose." How do you become a leader? "A leader correctly assesses a situation and knows how to take the next step."
Whether you know it or not, whether you believe it or not, you're a leader□an influencer. Your opinions are listened to and acted upon. The following nine principles will help you make the most of your influence:
1. HAVE A DREAM THAT WILL LEAVE THIS WORLD A BETTER PLACE
"Is there anything worse then being blind? Yes! The most pathetic person in the whole world is someone who has sight but has no vision." So said Helen Keller.
Leadership is simply the ability to turn a dream or a vision of a desired future state into a reality with and through the cooperation of other people. To throw your life into something worthwhile, your dream must be worth dying for. What do you get excited about?
Have a big vision; something beyond your capabilities to keep you challenged. If we have aimed our efforts for this moment only□for ourselves, for the accumulation of material things, for pleasure□we will soon become dissatisfied and disillusioned with life. Former British Prime Minster Margaret Thatcher said, "There is little hope for democracy if the hearts of men and women cannot be touched by a call to something greater than themselves."
Have a dream and vision that is greater then yourself□one that will leave this world a better place.
2. KNOW WHAT YOUR STRENGTHS ARE
To be leaders, we need each other to reach our goals. Each of us has only some of the skills needed to do a great job. We need to surround ourselves with people to fill in our gaps. Seventy-nine year-old Muriel Tower, an experienced entrepreneur, said, "You get things done through other people. Number one in business is get the best person for the job. Number two, delegate. Number three, supervise□go back and see that they did it."
In order to be effective, you need a team to work with. We lead on the basis of our strengths; we gather our team on the basis of their strengths.
What is your leadership style? Are you a visionary? A person who can see the big picture and take risks? Or are you a detail person□an administrative type? You see the need for systems and order. You do things right and at the right time. You are efficient. Perhaps you are more of a sales person□a people gatherer. You love people and can sell anything to anyone, but don't care about details. Or maybe you just love working by yourself. A hard worker□a producer. Let someone give you a track to run on and you'll do it.
Before you are thirty years old, you can probably do all of those jobs without too much difficulty. But once you are over thirty, you realize you don't want to do the things you aren't good at. It uses up too much energy. When you know what you are good at, surround yourself with a team who are good at the other three.
When you have that team, meet with them regularly and have a purpose statement that you work toward. Review it often with your staff so you don't lose your focus. Set short and long term goals, and evaluate two or three times a year to see how you are doing. Your team will be motivated toward reaching your goals together. Give credit where credit is due. Say "thank you" to the people you are working with. Encourage them often!
Understanding your strengths and the strengths of others is a key to effective leadership.
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3. STRIVE FOR EXCELLENCE
The people you want to influence will not rise to a higher standard of excellence than what they observe in you. The authors of Megatrends for Women write, "Male or female, the effective leader wins commitment by setting an example of excellence."
We were hosting a dinner for influential women in three cities with a well-known, successful speaker. Of course we were eager to make a good impression, so we spent hours wording the invitations. However, when they were printed and we looked them over, we discovered□to our dismay□that the logo for our organization was printed upside down. It was a costly oversight.
After much discussion, we decided to reprint them even though we knew that the majority of the women would not even notice the mistake.
We wanted to influence leaders and we had to do things right, not only do the right things. Leaders must strive for excellence.
Strive for excellence and you will motivate others to do the same.
4. BE PERSISTENT
Mother Teresa was a determined woman. Margaret Thatcher was a determined woman. The key to being a good leader is endurance□being a non-quitter. You will be tempted to quit and be encouraged to quit by those who are friends and enemies. Be unwilling to throw in the towel. Be determined.
One journalist wrote of Mother Teresa: "When I met Mother Teresa, I discovered she was very tiny□less than five feet tall□and kept her head cocked to one side. She had gnarled hands and thick peasant feet that protruded from under her coarse white sari. Although there was no mistaking the aura of warmth and kindness that surrounded her, I felt I was in the presence of the most powerful, focussed and determined person I had ever met."
According to a survey done by Deloitte and Touche, senior women executives rated Determination and Perseverance as the number one essential qualities for Women's success in business. In order to leave this world a different place, you have to be persistent. Leaders don't grow in a comfort zone. Leaders are not people with exceptional talent; they are people who have learned from their mistakes and get up and try again.
Persistence is a key to effective leadership.
5. BE WILLING TO STAND ALONE
If you have a passion, a dream or a mission, set measurable goals and work toward accomplishing them. You will find that many times you may have to work alone. You will probably be lonely.
People are looking for leaders who are willing to give it all they have, and they will follow□for a while. However, when the going gets tough, when pleasure and comfort compete with responsibility and long hours, followers will drop away. That is when you have to be sure that what you are doing is right, so that you will keep going.
James Cook said, "A person who wants to lead the orchestra must turn his back on the crowd."
6. BE READY FOR RESISTANCE
One of the facts of life is that when you are in leadership, you have to solve problems.
Pastor Lloyd Ogilvie, for many years the senior pastor at First Presbyterian Church of Hollywood, California and now Chaplain of the U.S. Senate, once observed that "Everyone has problems; if you don't have any now, you will have problems; wherever you work or live, you'll have problems; or you just might be someone else's problem."
Sometimes we have the faulty notion that we should be able to go through life problem free□that if we have problems, something is wrong with our life. As leaders, we have to be responsible, no matter how painful it is. Running away is not an option.
We can easily fall into waiting for someone else to solve our problems. In her book, The Cinderella Complex, Colette Dowling writes about waiting for Prince Charming: "Like Cinderella, women today are still waiting for something external to transform their lives. We may venture out a little, but underneath lurks a wish to be saved, a deep yearning for dependence."
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You don't need to wait for someone else's help. You will have problems. Be ready. Expect it. If you know you are doing what is right, you won't cave in when the going gets tough.
Facing problems and dealing with them by making good decisions is the difference between a leader and a follower.
7. SET AN EXAMPLE FOR YOUR STAFF
"Work hard and become a leader; be lazy and never succeed."
I am amazed at how often people want a position, but not the responsibility. It is natural to want to escape responsibility; we all do it. However, being a leader means working long hours. It means being available to solve problems or give direction whenever necessary. Being a leader means being a servant, whether you are in your home or at work. You are always on call.
A leader works hard.
8. BE ETHICAL
As I travel a lot, I gather stats from many different papers and magazines. USA Today stated that two in three adults believe ethics "vary by situation" or that there is no "unchanging ethical standard of right and wrong." Only 18% of the people ages 20 - 30 said that there was one standard of right and wrong.
The Vancouver Province printed another study, which reflected that we tell 200 lies a day. Everything from giving excuses for our behaviour, to saying things like, "I hate to bother you . . . " Don't expect your staff or the next generation to do what is right if they see you doing what is wrong. It is incredibly important that we have a strong code of ethics to base our decisions and lifestyle on.
What set of values dictate your ethics□your behaviour? Or do you have a code of ethics? Do you have convictions that cause you to say, "I will never do that" or "For me, that is not an option?" If you don't, sit down, think through and write down your non-negotiable code of ethics. Sometimes it can be the little things that erode your standards and□by the way□your self esteem. When temptation comes, you may very well do something that you will later be sorry for. Sometimes you have harmful situations to live with the rest of your life.
Margaret Thatcher once said, "I am not a consensus politician, I am a conviction politician." What kind of leader are you? Do you have convictions of your own or do you live by the consensus of other opinions?
It is of utmost importance to have high ethical standards to be an effective leader.
有效领导的九要诀
你大有影响力
如果妇女们知道她们的影响力有多大,想必她们会为之自豪的。如果男人们认识到女人们的影响力后,他们也会为之震惊的。据说我们每个人一生至少要影响250个人,所以我们都负有领导的责任。每个妇女都可以成为一个领袖去影响别人,然而研究调查却显示出大部分妇女都大大地低估了自身这种能力。在家里我们可以安排孩子们作家务,或更为重要的,把正确的价值观和道德观教育他们。在工作岗位上,我们可以动员人们销售出更多的产品。我们更以自己的言行去影响周遭的人。
何谓真正的领袖
当我们渴望成为领导时,我们必须学会分辨名气和名望之间的区别。众所周知的特瑞莎修女 (Mother Teresa) 曾是世界上一个伟大的宗教和民权领袖。特瑞莎修女是有名望,而名艺人玛当娜则是有名气。这个世界需要正直和诚信的领导人。真正伟大的领袖必须具备诚信,正直,友善,诚恳等崇高的品格。
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值得庆幸的是,和我 30 年前担任领导角色的时候相比,现今已有更多的妇女进升到领导阶层。我个人从这些年的经历中学到了很多。何谓真正的领袖?一个领导需要影响群众来达成一个目标。怎样成为一个领导?一个领导能够正确的估计形势而知道下一步如何做。不管你知不知道,相不相信,你也能成为一个领袖和倡导者。人们也会听取和实施你的建议。
发挥影响九准则
下面九个原则可以帮助你充分发挥影响力:
1、梦想明天会更好。
伟大的盲聋女教育家海伦□凯勒说:「有没有什麽人比盲人更为不幸?有的,这个世界上最可怜的人是视而不见的人。」领导其实就是一种能力,可以把一个梦想或者对未来的一种设想,通过和别人的合作来转变成事实。你的梦想应该是可以为之牺牲的,能够使你全人身心投入某个目标。什麽可以使你如此痴迷呢?要有伟大的梦想,使之超过你的能力所及,以致你每天受到激励。
如果我们的目标仅仅是为了眼前,为了自身利益,为了奢侈的物质享受,为了享乐,那麽我们迟早有一天会对生活失去满足和憧憬。英国前首相柴契尔夫人曾说:「如果人们的心灵不能被一件超越他们的事情所鼓舞,那实现民主的希望渺茫。」所以要有超过你现状的一个梦想,一个憧憬,憧憬明天的世界会更好。
2、了解你的长处。
作为领导,我们需要每个人都各尽所能。每个人只具有完成一件伟大事业的部分才能,我们需要和别人合作来截长补短互相搭配。资深的 79 岁的企业家莫瑞□桃尔说:「你通过别人来完成工作。生意上第一要紧的是找到最称职的人,第二是要执行,第三是要监督,也就是回来检查他们做得怎麽样。」为了有效率,你需要和一个团队合作。我们是靠著自己的能力来领导,但却是要依赖大家的能力来组成团队。
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你的领导风格如何呢?你是不是喜欢设想蓝图?是不是能够看到宏大的目标,敢于冒险?或者你是一个细心的人,善于管理?你也许看到了系统的需要和优先次序;你也许做事果断,有条不紊;你也许做事效率极高;你也许擅于号召,开拓市场;你也许乐于助人,四处兜售而不拘小节;或者你喜欢独来独往;或你是一个埋头苦干的人;或你是一个灵感不断的人;或者只要别人一声号令,你就会在前冲锋。
如果你还不到 30 岁,也许你可以一个人独揽众活而方寸不乱。但你一旦过了而立之年,就会发现如果没有把握,你是不敢冒然行事的。因为我们的精力不再像往常充沛。当你知道怎麽做可以稳操胜券时,就会把自己放到一个团队里,里 面每个人都各有所长。当团队组成之后,就要和众人经常碰头,并且确定共同努力要达成的目标是什麽。
要时常和同僚检视这个目标,以防失去工作的重心。制订短期和长期的计划,每年定期两三次评估进展如何。这样你的团队会齐心协力的达成共同的目标。记得对每位同事说谢谢,并经常鼓励他们。了解你自己和别人的长处所在是有效领导的诀窍。
3、力争上游。
你应该身先士卒影响下属表现得更杰出。《妇女新潮流》的作者写到:不论男女,一个有效的领导通过以身作则来赢得口碑和人心。有一次我们作东宴请三个城市的有名望的妇女代表,其中有一个杰出的演讲家。我们为了想给大家一个好印象,花好多时间来润饰邀请函。
但是当邀请信都印制完毕后,我们伤心的发现把组织的徽章印倒了。这个疏忽损失巨大。我们讨论良久,最后还是决定重印。尽管我们知道大多数代表甚至不会在意这类的错误。我们想给大家一个印象就是:我们不但可以做事,还可以把事情做好。作为领导人一定要追求完美。这样你会带动别人也朝此目标努力。
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4、锲而不舍。
特瑞莎修女是个很坚韧的人,而英前首相柴契尔夫人也是个很坚韧的人。做个好领袖的首要条件就是要坚韧不拔,而不是知难而退。你的敌人会蛊惑你退后,你的朋友会劝告你暂停。但不要轻言罢休,要坚持不懈。一个新闻记者这样描绘特瑞莎修女:「当我一见到她时,发现她非常瘦小,身高甚至不到 5英尺,头总是弯向一侧。她的手扭曲变形,双脚肥大,在粗制的白袍子下异常醒目。尽管她友善和气的气质非凡,但我觉得眼前的女人是我见过的最坚定,刚毅,有影响力的人。」
根据一份调查显示:高层的妇女决策者把「坚定不移,锲而不舍」作为成功职业妇女的首要品质。为了使这个世界有所不同,你一定要坚定。作为领导人不可能养尊处优,无忧无虑。领导人不一定是最聪明的天才,他们是从失败中学取教训,跌倒了再站起来向前行的人。因此,锲而不舍是有效领导的关键。
5、乐意承受孤独。
如果你有激情,梦想或是使命感,确定了具体实施目标并在努力实现,你会发现很多时候你要独自劳碌,处境孤单。人们寻求的领导人是舍得牺牲现有一切的人,事情顺遂如意时他们会跟从她,但当处境变得艰难,乐趣和舒适被责任感和疲劳侵蚀时,跟从的人就减少了。这时你就要确信你所从事的事业是有益的,这样你才能继续向前进。坚斯□库克说得好:「一个想成为指挥家的人,必须要背向观众。」
6、准备面对磨难。
生活的一个常识是:你一旦成为领导,就要解决问题。刘德□ 欧吉威牧师多年来一直是加州好莱坞区第一长老教会的主任牧师,现为美国参议院的高级牧师。他曾有这样的体会:每个人都有麻烦,如果你现在没有,有一天总会有。不论你在哪里工作或生活,你都会遇到麻烦。或者对别人而言,你就是他们的麻烦。
有时我们错以为可以一辈子无忧无患,或是一旦遇到了难题,我们的生活一定会变得不正常。作为一个领导人,我们责无旁贷,不论问题多麽棘手,我们只能面对它去解决,而不是逃避。我们很容易会有依赖心,等待别人来帮我们解决问题。Colette Dowling 在她的著作《灰姑娘的误区》中谈到女孩子们等待白马王子的心态:像童话中的灰姑娘一样,今天的女人们还在等待外在环境发生的事情来改变她们的命运。我们会内心深处期待著被人搭救,渴望有人可以倚靠。
其实你不需要期待别人的帮助,人生的旅途中你还可能遇上别的困难,应该要做好心理准备,迎接挑战。如果你觉得自己的所做所为是对的,就不会在危机中坚持不下去。面对困难并解决困难,是决定一个领导者与附从者的不同之处。
7、以身作则。
「努力工作则成为领导,碌碌无为则永远失败」。我很惊讶于人们多少次只想得到更高的职位,而不是更多的责任。人们的天性就是想逃避责任。我们都是这样的。但是,作为一个领导人就意味著投入更多的工作时间,也就是随时随地的解决问题,拍板决定做个领导人要先做个仆人,无论在家在公司,你都随时待命。一个领导人一定是个勤奋的人。
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8、洁身自爱。
我出差去过很多地方,收集了很多报章和杂志的统计数字。《今日美国》统计每三个美国人里面有两个相信伦理标准是因地而异的,或者是没有绝对的道德标准。廿岁到卅岁的年轻人只有18%的人认为有绝对道德标准。
加拿大温华省另外一个研究发现,我们每天会撒谎两百次,包括为自身的行为找藉口,或比如说「很不好意思打扰你」等。不要期望你的下级或下一代在发现你行为不正后,反而会中规中矩。把我们的生活方式和决策方式建立在坚定的道德信条上,是至关重要的。什麽价值体系决定了你的道德和行为标准?你有没有一套经得起考验的道德标准?有没有什麽勾当让你说「我决不会那样做」,或是「对我而言,那不是个方案」?如果你的答案是否,那就坐下来想一想,写下令你没有商量余地的道德规条。
有时只是一些微小的事情在腐蚀你的标准和自尊。当面对诱惑时,你很可能做一些令你日后后悔的事情。有时遗留的祸端令你终生受挫。柴契尔夫人曾说:我做官不是为了哗众取宠,而是因为我敬畏我所信的。你是怎样的领导人呢?你有没有敬畏 神的心态,或者你只是为了迎合大众的喜好?作为领导人,有高尚的道德标准,才会有高级的办事品质,这至关重要。
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